At Golden Key Immigrations, we strive to provide exceptional immigration services to our clients. If you are not entirely satisfied with our services, we offer a return and refund policy as follows:
1. Refund Eligibility:
a. Eligible Services: Refunds may be considered for specific services rendered by Golden Key Immigrations, subject to the terms outlined below.
b. Timeframe: Refund requests must be made within [number] days from the date of service completion.
2. Non-Refundable Services:
a. Consultation Fees: Fees charged for initial consultations, assessment, or advisory services are non-refundable.
b. Government Fees: Fees paid to government authorities for visa applications, processing, or related services are non-refundable as they are subject to the policies of the respective immigration authorities.
3. Refund Process:
a. Request Submission: To request a refund, please contact us at [email address/phone number] with details of your service, reason for the refund, and supporting documentation if applicable.
b. Review and Approval: Refund requests will be reviewed on a case-by-case basis. We reserve the right to approve or deny refunds based on the circumstances of the request.
c. Refund Method: Approved refunds will be processed within [number] business days through the original payment method used for the service, unless otherwise agreed upon.
4. Service Cancellation:
a. Cancellation Policy: In case of service cancellation initiated by the client, refunds may be subject to a cancellation fee or based on the stage of service completion at the time of cancellation.
b. Notification: Please notify us promptly if you wish to cancel a service to discuss any potential refund options.
5. Contact Us:
If you have any questions or concerns regarding our return policy or wish to initiate a refund request, please contact us at param.walia@goldenkeyimmigrations.com .
Note: This return policy is applicable to services provided by Golden Key Immigrations and does not cover any third-party services or products.